At OKPH, your personal data is handled with care, transparency, and full compliance with Philippine data protection law. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Six things OKPH commits to every Filipino player regarding their personal data.
OKPH uses 256-bit SSL encryption across the entire platform. All stored personal data is protected using industry-standard security measures. We conduct regular security audits to ensure your information stays safe from unauthorized access.
OKPH does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the OKPH platform, process transactions, and comply with legal obligations — nothing else.
OKPH fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject under Philippine law are respected and actively upheld on this platform.
You have the right to access, correct, and request deletion of your personal data held by OKPH. You can also object to certain types of processing. These rights can be exercised by contacting our Data Protection Officer at any time.
This Privacy Policy is written in plain, readable English — not buried in legal jargon. OKPH believes every Filipino player deserves to understand exactly how their data is used. No hidden clauses, no vague language.
In the unlikely event of a personal data breach that poses a risk to your rights, OKPH will notify affected players and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
About This Policy: This Privacy Policy ("Policy") describes how OKPH ("OKPH," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") of the OKPH online gaming platform, accessible at okph.app and through any associated mobile application. This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
OKPH is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that goes double when it comes to how we handle your personal information.
This Policy applies to all personal data collected through the OKPH website at okph.app, the OKPH mobile application, customer support interactions, and any other touchpoint between you and OKPH. It applies to all registered players, prospective players, and visitors to the OKPH platform.
By registering an account on OKPH or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the OKPH platform.
This Policy should be read alongside the OKPH Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, OKPH is the data controller responsible for your personal data collected through the OKPH platform.
OKPH has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for the DPO are provided in Section 14 of this Policy.
Where OKPH engages third-party service providers to process personal data on its behalf, those providers act as data processors and are bound by contractual obligations to process data only in accordance with OKPH's instructions and applicable law.
OKPH collects the following categories of personal data from players and platform users:
Sensitive Personal Information: OKPH may collect certain sensitive personal information, including government ID numbers, as required for identity verification and regulatory compliance. This data is handled with heightened security measures and is processed only to the extent strictly necessary for the stated purpose.
OKPH collects personal data through the following means:
OKPH uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and manage your OKPH player account, including identity verification and KYC compliance. |
| Service Delivery | To provide access to games, process bets, and deliver the core features of the OKPH platform. |
| Payment Processing | To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment methods. |
| Legal & Regulatory Compliance | To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and other applicable Philippine law. |
| Fraud Prevention | To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the platform. |
| Customer Support | To respond to your inquiries, resolve disputes, and provide technical assistance. |
| Responsible Gaming | To monitor gaming behavior and apply responsible gaming tools, including deposit limits and self-exclusion, where appropriate. |
| Marketing | To send you promotional offers and updates about OKPH, where you have provided consent. You may opt out at any time. |
| Platform Improvement | To analyze usage patterns and improve the performance, features, and user experience of the OKPH platform. |
Under the Data Privacy Act of 2012, OKPH processes your personal data on the following legal bases:
OKPH does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
International Transfers: Where personal data is transferred to service providers located outside the Philippines, OKPH ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including contractual data protection clauses.
OKPH uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the OKPH website or use the OKPH app.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the OKPH platform. OKPH does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
OKPH retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with OKPH's data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by OKPH:
You have the right to request a copy of the personal data OKPH holds about you, along with information about how it is being processed.
You have the right to request correction of inaccurate or incomplete personal data held by OKPH. You can update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to OKPH's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests in certain circumstances.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact OKPH's Data Protection Officer using the contact details in Section 14. OKPH will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012. We may request proof of identity before processing your request.
If you are not satisfied with OKPH's response to a data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
OKPH implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While OKPH takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. Please refer to the OKPH Terms & Conditions for your obligations regarding account security.
Age Restriction — 21+ Only: The OKPH platform is strictly intended for adults aged 21 years and above. OKPH does not knowingly collect personal data from individuals under the age of 21. If OKPH becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.
If you are a parent or guardian and believe that your child has provided personal data to OKPH, please contact us immediately using the details in Section 14 so that we can take appropriate action.
OKPH reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, OKPH will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the OKPH platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how OKPH protects your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by OKPH, please contact our Data Protection Officer:
OKPH Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 days of receipt of a valid data subject request
Live Chat: Available 24/7 via the OKPH platform
If you wish to lodge a complaint about OKPH's data processing practices with the Philippine data protection authority, you may contact the National Privacy Commission (NPC) directly. Details of the NPC's complaint process are available through official Philippine government channels.
Now that you know how OKPH handles your data, you can play with full confidence. Register your account today and enjoy a secure, fair, and transparent gaming experience built for Filipino players. Must be 21 years of age or older.
21+ only. Please play responsibly. Terms & conditions apply.